http://uk.prometheankb.com Updates to articles on the Promethean Knowledgebase en-us http://uk.prometheankb.com/article.aspx?article=313031&p=10121 Renaming ActiVote Devices in ActivInspire http://uk.prometheankb.com/article.aspx?article=313030&p=10121 PRM20 Alarm Battery Replacement Guide http://uk.prometheankb.com/article.aspx?article=313029&p=10121 PRM20 Lamp Replacement Guide http://uk.prometheankb.com/article.aspx?article=313027&p=10121 Completely uninstalling ActivInspire http://uk.prometheankb.com/article.aspx?article=313026&p=10121 Finding your hardware serial number http://uk.prometheankb.com/article.aspx?article=313025&p=10121 10473uk Understanding Containers in ActivInspire http://uk.prometheankb.com/article.aspx?article=313024&p=10121 Using the Question Wizard in ActivInspire http://uk.prometheankb.com/article.aspx?article=313023&p=10121 Is ActivDriver 5 (ActivManager) / ActivInspire supported on 64Bit Windows operating Systems? http://uk.prometheankb.com/article.aspx?article=313022&p=10121 Is ActivStudio / ActivPrimary supported on Windows 7? http://uk.prometheankb.com/article.aspx?article=313021&p=10121 Is ActivDriver 5 / ActivManager supported in Windows 7? http://uk.prometheankb.com/article.aspx?article=313020&p=10121 Is ActivInspire supported on Windows 7? http://uk.prometheankb.com/article.aspx?article=313019&p=10121 Why can I not view some of the KB articles which are .PDF files? http://uk.prometheankb.com/article.aspx?article=313018&p=10121 What is the ‘Dual User’ function of ActivInspire? http://uk.prometheankb.com/article.aspx?article=313017&p=10121 PRM 20 RS232 Control Codes http://uk.prometheankb.com/article.aspx?article=312359&p=10121 ActivBoard 300Pro User Manual http://uk.prometheankb.com/article.aspx?article=312358&p=10121 ActivBoard 300 Series User Manual http://uk.prometheankb.com/article.aspx?article=312356&p=10121 ActivBoard 100 Series User Manual http://uk.prometheankb.com/article.aspx?article=312587&p=10121 What do I do if I forget my Promethean Projector Pin Code? http://uk.prometheankb.com/article.aspx?article=308612&p=10121 UPDATED Updating ActivExpression devices to enable Self Paced Learning http://uk.prometheankb.com/article.aspx?article=312360&p=10121 Activote for PowerPoint® User Guide http://uk.prometheankb.com/article.aspx?article=312355&p=10121 AC2 proACTIV board User Guide http://uk.prometheankb.com/article.aspx?article=313028&p=10121 My ActivPen is too ‘Sensitive’ when writing http://uk.prometheankb.com/article.aspx?article=309730&p=10121 UPDATED How do I obtain the latest Promethean ActivDriver (Activmanager)? http://uk.prometheankb.com/article.aspx?article=312231&p=10121 ActivRemote Quick Start Guide http://uk.prometheankb.com/article.asp?article=312171&p=10121 ActivStudio / ActivPrimary no longer works correctly after updating my Mac to OSX 10.5.8 http://uk.prometheankb.com/article.asp?article=312169&p=10121 Is there a ‘Student Version’ / ‘Student Edition’ of ActivInspire? http://uk.prometheankb.com/article.asp?article=312167&p=10121 How many ActivExpression devices can be used in an Expression Session? http://uk.prometheankb.com/article.asp?article=312165&p=10121 How many ActiVote devices can be used in a voting session in ActivPrimary3, ActivStudio3 and ActivInspire http://uk.prometheankb.com/article.asp?article=312163&p=10121 PRM 25 RS232 Control Code Commands http://uk.prometheankb.com/article.asp?article=312162&p=10121 Error. This installation package is not supported by this processor type. Contact your vendor http://uk.prometheankb.com/article.asp?article=312159&p=10121 What ‘Resource Pack’ format is supported in ActivStudio / ActivPrimary 3 and ActivInspire? http://uk.prometheankb.com/article.asp?article=312157&p=10121 How do I uninstall ActivInspire on my Mac computer http://uk.prometheankb.com/article.asp?article=311964&p=10121 Antivirus software suggesting a virus with a Promethean file http://uk.prometheankb.com/article.asp?article=311209;&p=10121 Extension Cable Statement http://uk.prometheankb.com/article.asp?article=310651&p=10121 How do I deploy ActivDriver 5(.4.6 or later) Serial and USB accross my network? http://uk.prometheankb.com/article.asp?article=310649&p=10121 Serial ActivBoard no longer works with driver 5 http://uk.prometheankb.com/article.asp?article=310647&p=10121 Annotations not appearing in ActivStudio 3 or ActivPrimary 3 http://uk.prometheankb.com/article.asp?article=310604&p=10121 Can I use my original pens on a version 2 ActivBoard after upgrading to ActivArena? http://uk.prometheankb.com/article.asp?article=310603&p=10121 How do I convert my ActivPX flipcharts so they will open in ActivInspire? http://uk.prometheankb.com/article.asp?article=310601&p=10121 Indexing resources ‘Not Responding’ in ActivInspire http://uk.prometheankb.com/article.asp?article=309990&p=10121 How do I change my computer audio settings to Promethean USB Audio? http://uk.prometheankb.com/article.asp?article=309737&p=10121 How do I change the location of Shared or Personal Resources in ActivInspire? http://uk.prometheankb.com/article.asp?article=309734&p=10121 How many 2.4GHz slates can be registered to my 2.4GHz ActivHub? http://uk.prometheankb.com/article.asp?article=309732&p=10121 Recovering ActivStudio / ActivPrimary flipcharts (FlipFix.exe) http://uk.prometheankb.com/article.asp?article=309730&p=10121 How do I obtain the latest Promethean ActivDriver (Activmanager)? http://uk.prometheankb.com/article.asp?article=309709&p=10121 ActivArena Upgrade Instructions (for Version 2 ActivBoards) http://uk.prometheankb.com/article.asp?article=309704&p=10121 What do I do if my ActivExpression firmware update fails? http://uk.prometheankb.com/article.asp?article=308925&p=10121 Will my ActivWand work on any Promethean board? http://uk.prometheankb.com/article.asp?article=308920&p=10121 Interference in speakers on ActivBoard 300 Pro http://uk.prometheankb.com/article.asp?article=308734&p=10121 Unable to hear sound from ActivBoard 300 Pro board when playing files in QuickTime http://uk.prometheankb.com/article.asp?article=308737&p=10121 How to annotate over Flash Video (.swf / .fla) in ActivInspire http://uk.prometheankb.com/article.asp?article=308736&p=10121 How to make ActivStudio / ActivPrimary flipcharts (.flp) open by default with ActivInspire http://uk.prometheankb.com/article.asp?article=308721&p=10121 What is the ‘Dual User’ function in ActivInspire? http://uk.prometheankb.com/article.asp?article=308612&p=10121 Updating ActivExpression devices to enable Self Paced Learning http://uk.prometheankb.com/article.asp?article=308268&p=10121 Troubleshooting USB Connection Problems http://uk.prometheankb.com/article.asp?article=308265&p=10121 PRM 20 and PRM 25 Projector Setup Information http://uk.prometheankb.com/article.asp?article=308151&p=10121 ActiView Manual http://uk.prometheankb.com/article.asp?article=308056&p=10121 Downloading and Installing Activinspire http://uk.prometheankb.com/article.asp?article=308054&p=10121 Using the ActivBoard 100 300 and 300 Pro for the first time http://uk.prometheankb.com/article.asp?article=308025&p=10121 How do I extend the USB cable length of my ActivBoard? http://uk.prometheankb.com/article.asp?article=308023&p=10121 How do I reset my ActivBoard 100, ActivBoard 300 and ActivBoard 300 Pro? http://uk.prometheankb.com/article.asp?article=308021&p=10121 Do all Promethean Pens work on all Promethean Boards? http://uk.prometheankb.com/article.asp?article=308019&p=10121 PRM25 Manual http://uk.prometheankb.com/article.asp?article=308016&p=10121 How does the 2.4GHz ActivHub and ActivAir technology work? http://uk.prometheankb.com/article.asp?article=307672&p=10121 ActivBoard 300 Pro Audio inputs and outputs http://uk.prometheankb.com/article.asp?article=307641&p=10121 Wireless Connection to the ActivBoard 100, 300 and 300 Pro http://uk.prometheankb.com/article.asp?article=307595&p=10121 Activboard 100, 300 and 300 Pro Comparison Chart http://uk.prometheankb.com/article.asp?article=307480&p=10121 My Activboard 100 / 300 series is not interactive, and has a steady pink light in the top left hand corner http://uk.prometheankb.com/article.asp?article=307437&p=10121 ActivStudio / ActivPrimary crashing at Splash Screen http://uk.prometheankb.com/article.asp?article=307373&p=10121 Projector Care Guidelines http://uk.prometheankb.com/article.asp?article=307364&p=10121 Video frame snapshots appear as black rectangles on my flipchart page http://uk.prometheankb.com/article.asp?article=307361&p=10121 Locating Shared Resource files for Activprimary, Activstudio and ActivInspire http://uk.prometheankb.com/article.asp?article=206439&p=10121 What do I do if my Activboard is spiking? http://uk.prometheankb.com/article.asp?article=306925&p=10121 My Promethean projector is displaying a blue screen with 'No Signal' http://uk.prometheankb.com/article.asp?article=306492&p=10121 Named and anonymous voting Modes in Activinspire http://uk.prometheankb.com/article.asp?article=306447&p=10121 Registering the Activslate in ActivInspire http://uk.prometheankb.com/article.asp?article=306443&p=10121 Registering Activexpression Devices in ActivInspire http://uk.prometheankb.com/article.asp?article=204748&p=10121 How do I manually uninstall the Activdriver? http://uk.prometheankb.com/article.asp?article=306383&p=10121 ActivInspire Network Installation Guide (Mac) http://uk.prometheankb.com/article.asp?article=306312&p=10121 Updating Device Driver (4 / 5) Vista http://uk.prometheankb.com/article.asp?article=306311&p=10121 Updating Device Driver (4 / 5) XP http://uk.prometheankb.com/article.asp?article=306228&p=10121 I receive the error Other users on this computer are already using the Activboard or ActivHub http://uk.prometheankb.com/article.asp?article=306196&p=10121 How do I find my ActivInspire serial number? http://uk.prometheankb.com/article.asp?article=306181&p=10121 ActivInspire resource packs download as .as4a.zip on Mac http://uk.prometheankb.com/article.asp?article=306170&p=10121 Activsound User Guide http://uk.prometheankb.com/article.asp?article=306173&p=10121 What is the Admin.ini file in ActivInspire, and where is it located? http://uk.prometheankb.com/article.asp?article=305842&p=10121 2.4GHz Activslate wireless update via Activmanager http://uk.prometheankb.com/article.asp?article=305725&p=10121 How do I register 2.4GHz Votes in Inspire? http://uk.prometheankb.com/article.asp?article=305720&p=10121 How do I register RF Activote devices in ActivInspire? http://uk.prometheankb.com/article.asp?article=305717&p=10121 How do I check the spelling of my flipchart in ActivInspire? http://uk.prometheankb.com/article.asp?article=305715&p=10121 How do I import other file types into ActivInspire flipcharts? http://uk.prometheankb.com/article.asp?article=305713&p=10121 How do I insert a link to a website in ActivInspire? http://uk.prometheankb.com/article.asp?article=305619&p=10121 Error 1606 when creating Network Install of ActivInspire http://uk.prometheankb.com/article.asp?article=305604&p=10121 ActivInspire on Mac Networks http://uk.prometheankb.com/article.asp?article=305600&p=10121 ActivInspire on Non – Promethean boards http://uk.prometheankb.com/article.asp?article=305494&p=10121 How to export to .PDF in ActivInspire http://uk.prometheankb.com/article.asp?article=305492&p=10121 Can I open flipcharts created in ActivInspire in Activstudio or Activprimary? http://uk.prometheankb.com/article.asp?article=303902&p=10121 UPDATE 10363uk How do I create a network version of ActivInspire / Activdriver 5? (Windows) http://uk.prometheankb.com/article.asp?article=305452&p=10121 Board not connected on Windows Vista with driver 4 (Error Code 10) http://uk.prometheankb.com/article.asp?article=305444&p=10121 My projector remote control no longer works http://uk.prometheankb.com/article.asp?article=305420&p=10121 ActivInspire Help content does not launch http://uk.prometheankb.com/article.asp?article=304995&p=10121 ActivInspire says 'installer integrity check has failed due to an incomplete download or damaged media' when I try to install http://uk.prometheankb.com/article.asp?article=305418&p=10121 Faint beeping sound from my projector at regular intervals http://uk.prometheankb.com/article.asp?article=305299&p=10121 How to install an ActivInspire Resource Pack (.as4a file)